Version 2020-1; posted and effective as of April, 24 2019.
1. About These Terms and Conditions
We may change these Terms and Conditions from time to time. We will state the effective date above. Any changes to the Terms and Conditions will apply to orders placed on or after the effective date.
BY PLACING AN ORDER FOR PRODUCT(S) YOU AGREE TO BE BOUND BY AND ACCEPT THESE TERMS AND CONDITIONS.
2. Placing an Order
Please note that orders can only be placed by non-trading individuals. Therefore, we will not accept orders placed by companies, associations, independent contractors or any other kind of legal entity.
To be able to buy Product(s) you have to:
provide your name and address, phone number, email address, payment details and other required information;
be at least 18 years of age.
3. Order Processing and Contract conclusion
You agree that your order is an offer to buy the Product(s) listed in your order under these Terms and Conditions. All orders must then be accepted by us.
We may choose not to accept orders in our sole discretion and notably abnormal orders, orders which we suspect are not placed in good faith or orders which have not been placed by individuals. We are not required to provide a reason for declining to accept any order, though may do so in our sole discretion.
After having received your order, if we accept it, we will send you an order confirmation by email with your order number and details of the Product(s) you have ordered and the Terms and Conditions. Conclusion of the contract will take place the moment you receive the order confirmation email.
You remain responsible for the accuracy of the details you provide us.
The order confirmation email is your proof of purchase, please store it as we will not archive your contract.
4. Prices, Shipping and Handling charges and Taxes
The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order confirmation email.
We may change prices at any time without notice. Price increases will only apply to orders placed after such changes.
Prices for the Product(s) include VAT or other applicable taxes but do not include charges for shipping and handling.
Separate charges for shipping, handling and their related VAT or other taxes will be shown in the Online Store during the ordering process and, in any case, on the Order confirmation email.
In case certain costs cannot be reasonably calculated before the conclusion of the contract, you will be informed about the manner in which the total price will be calculated.
We deliver Product(s) in worldwide.
Standard: estimated delivery time of 10 to 35 business days
Express: estimated delivery time of 3 to 7 business days
Delivery time as well as the delivery option you chose will be confirmed in the order confirm.
Dear customer, sorry for the inconvenient caused,due to the unpredictable effects of COVID-19 on logistics and transportation, we are extending the guaranteed shipping time of orders placed after 2020.2.20 by 15-30 additional days. The extension will vary based on the order’s destination, shipping method, and any lockdown/logistics restriction. Thank you for your understanding.